Resetting Your Trezor Device Through Trezor.io/Start


Resetting your Trezor device is a secure way to remove all stored wallet data and return the hardware wallet to its original state. Whether you're troubleshooting an issue, transferring the device to another person, or beginning fresh with a new wallet, Trezor.io/Start provides a safe and verified process to guide you through.

This guide explains how to reset your Trezor hardware wallet properly and what steps to follow before and after the reset.

Why You Might Need to Reset Your Trezor

Resetting is appropriate in several scenarios, such as:

  • You've forgotten your PIN and cannot access your wallet.
  • You're preparing the device for a new user.
  • You wish to remove all existing data and create a new wallet.
  • You suspect a compromise and want to eliminate the current wallet setup.
  • You're restoring access to a wallet using a recovery phrase.

A full reset wipes all sensitive data, including private keys, PINs, and settings. You must have your recovery phrase if you want to regain access to any previous wallet.

What You Need Before You Begin

Before starting the reset process, ensure you have:

  • A Trezor Model One or Trezor Model T.
  • A USB cable for connecting to your computer.
  • Access to a secure, updated web browser.
  • The Trezor Suite installed (or ready to use through the web).
  • Your recovery seed (if you plan to restore a wallet after resetting).

Without the recovery seed, any existing wallet data will be lost after the reset.

Step-by-Step: Resetting the Device via Trezor.io/Start

1. Visit Trezor.io/Start

Begin by visiting the official Trezor start page. This page helps identify your device and direct you to the correct setup tools.

2. Connect Your Trezor

Using a USB cable, connect your Trezor to your computer. If the device is still initialized, you may be prompted to enter the existing PIN.

3. Launch Trezor Suite or Web App

After connecting, the interface will prompt you to open Trezor Suite (or continue in a supported browser). Wait for your device to be recognized.

4. Access Device Settings

Inside Trezor Suite:

  • Navigate to Settings > Device.
  • Scroll to the section labeled “Advanced.”
  • Click “Wipe Device” or “Factory Reset”.

5. Confirm on the Device

You’ll be asked to confirm the reset physically on your Trezor screen. This step is essential for security and ensures that only someone with physical access to the device can reset it.

6. Device Resets to Factory State

Once confirmed, the Trezor device erases all data. The wallet is cleared, and the device restarts in an uninitialized state—ready to be set up again or restored from a backup.

Alternative: Reset by Entering the Wrong PIN

If you've forgotten your PIN, the device will reset automatically after 16 failed login attempts.

  • Each incorrect attempt increases the wait time.
  • After the 16th attempt, Trezor wipes itself as a protective measure.

This feature ensures that your wallet remains secure even if someone tries to force access.

After Reset: What Comes Next?

Once your device is reset, you'll return to the initial setup screen.

You have two choices:

  • Create a New Wallet:
     Follow the steps to generate a new recovery phrase and set up a new PIN. Be sure to store the recovery phrase safely and offline.
  • Restore an Existing Wallet:
     Choose the recovery option and input your existing recovery phrase directly on the device. This will bring back all previous wallet data, including balances and addresses.

Additional Security Reminders

  • Only confirm actions on the device screen. Never approve anything you didn’t initiate.
  • Never share or enter your recovery seed online. Only input the seed directly on the Trezor device when restoring.
  • Use Trezor.io/Start for all setup and reset tasks. Avoid unofficial or third-party sites that may attempt to imitate the interface.
  • Double-check your recovery phrase before resetting to avoid permanent loss.

Conclusion

Resetting your Trezor device using Trezor.io/Start is a secure and well-structured process designed to help you regain control or begin with a clean setup. The steps are simple but should be followed carefully, especially when dealing with backup recovery phrases. Once reset, your device can either host a brand new wallet or restore a previous one—depending on your next steps.